How to Change Your Company's Registered Address on ACRA BizFile+

Step 1: Secure your new registered address

Before filing, you need the new address and should confirm that it meets ACRA's requirements: it is in Singapore, it is not a P.O. Box, and it is open for at least three hours on each business day. If you are using an address from a corporate service provider, they will verify your identity (KYC) and sign a service agreement with you first.

With MySGAddress, once your account is active you receive the address 60 Paya Lebar Road, #08-10 Paya Lebar Square, Singapore 409051 together with your service agreement, and you can then file the change on BizFile+.

Step 2: File the change on BizFile+

A director or the company secretary can file the change themselves, or appoint a registered filing agent to file it. If you file yourself, the process is roughly:

• Go to ACRA's BizFile+ website and log in with Singpass
• Find the e-service for changes in company information
• Select the change of registered office address
• Enter the new address and effective date, and check the company name and UEN
• Submit and keep the acknowledgement; the change is usually reflected on the company profile straight away

Why the 14-day deadline matters

Under the Companies Act, a change of registered office must be lodged with ACRA within 14 days of the change. Late filing can lead to penalties and may affect directors' compliance records. We recommend filing on or before the day the new address takes effect, and agreeing a transition period with your old address provider so no mail is lost in between.

If you are overseas and don't have Singpass, your company secretary or a registered filing agent can file for you. Our partner, Excellent Accounting, provides company secretarial services that can help.

Who to notify after the change

Once ACRA's records are updated, government mail will generally go to the new registered address. You'll need to update everything else yourself:

• Your bank: the company's registered and correspondence addresses
• Invoice, quotation and contract templates, and letterheads
• Your website, Google Business Profile and marketplace seller profiles
• Name cards and email signatures
• Key customers, suppliers and insurers

Do sole proprietorships and partnerships work the same way?

Sole proprietorships and partnerships register a business address, and changes are also filed through BizFile+, generally within 14 days as well. Always check ACRA's website for the latest requirements before filing.

Common mistakes to avoid

The most common problems we see are timing and follow-through. Some owners wait until their old address has already expired before looking for a new one, leaving a gap with no compliant registered office. Others update ACRA but forget their bank, so statements keep going to the old address. Typing errors in the unit number or postal code on BizFile+ are also common when someone unfamiliar with the system files on your behalf. Finally, using a provider that is not registered with ACRA can mean having to change your address again later.

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