Singapore Mail Scanning & Forwarding: Never Miss Important Mail

From arrival to your inbox

Whichever plan you choose, every letter goes through the same process:

• Receive: mail arrives at our Paya Lebar Square address and is logged the same day
• Notify: you get an email with the sender and type of mail, such as IRAS, ACRA or your bank
• Handle: depending on your plan, we scan it, hold it for pickup or add it to the next forwarding batch
• Store: originals are kept securely and can be forwarded whenever you need them

Mail scanning for overseas founders

On the Address + Scan plan (S$119/year), letters are scanned to clear PDFs within one business day and emailed straight to you. You can check the amount and due date on a tax notice from your phone, pass a bank letter to your accountant, or send a contract to your lawyer the same day.

We scan the contents of the letter itself. Bound documents, books and magazines are usually not suitable for scanning, so we'll let you know and handle them however you prefer. Marketing mail you don't need can simply be logged without scanning, which saves you time.

Mail forwarding when you need originals

Some documents must be originals, such as security tokens from your bank or formal papers that need signing and stamping. On the Address + Forward plan (S$119/year), we batch your mail every week and send it to your chosen Singapore address, by SingPost normal mail, usually arriving in about two to three days.

If you need mail sent to China or another country, choose international post or courier. Postage is charged at cost and confirmed with you before dispatch. For important documents we recommend registered forwarding (S$4 per batch), which can be tracked.

Pricing at a glance

Every plan includes an ACRA-compliant registered address and mail alerts, billed annually with no hidden fees:

• Address + Pickup: S$69/year
• Address + Scan: S$119/year, scanning included
• Address + Forward: S$119/year, weekly local forwarding included
• Per-letter scanning S$2; local forwarding S$3 per batch; registered forwarding S$4 per batch
• International forwarding: postage at cost

Privacy and security

Your mail is handled only by authorised staff, and scans are sent only to the email address you register with us. We handle your personal data under Singapore's Personal Data Protection Act (PDPA) and never use the contents of your mail for any other purpose.

Who uses mail scanning?

Mail scanning is most popular with founders who live outside Singapore and need to see IRAS and ACRA letters as soon as they arrive, so they never miss a filing deadline. Busy owners who travel often use it to check company mail from an airport lounge or hotel room on their phone. Companies that work with an external accountant simply forward the scanned PDFs instead of posting originals back and forth, and companies with several directors can share the same scan with everyone who needs it at once.

FAQ